What information do we collect and how?

We hold details on you as either an existing client or as a new client in the Domestic or Commercial sectors. Alternatively, you may have enquired or requested information from us about our supply of arboricultural or landscaping services via telephone, email or our website.

• Personal/Company Name

• Personal/Company Address

• Contact Numbers

• Email address

• Bank Account Detail (Only for Commercial)

• VAT Number (Only for Commercial)

• Company Number

 

How do we use your information?

We use the information we collect for the following:To communicate our services and quotation process with you.

• To allow us to schedule site visits at your property.

• To send out our quotations for work.

• To complete our relevant Local Authority checks and applications for tree work.

• To schedule tree surgery works following a quote acceptance.

 

Who do we share data with?

• For the completion of a letter of notification for a Conservation Area or for the completion of a Tree Preservation Order application to the Local Authority we will use your name and address and contact details.

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Legal basis for processing

• The legal basis for the processing of your data relates to the information provided and the context in which it was collected. We will only use your information where:

• We have your consent to do so

 

Managing communications

• To communicate our services and quotation process with you.

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Where data is held

• Fletchers Tree Ltd can confirm that all data is held securely on our encrypted server.